- Knowledge Management
- e-Learning
- Performance Support
- Generate significant cost, performance, capability and accountability improvements
Instructional Topics in The Federal Fleet Management/Motor Vehicle Management Desk Reference

It is the goal of The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0 to provide the premier training, knowledge management and performance support system in Federal Fleet Management/Motor Vehicle Management for Federal employees, contractors and grantees.
Compliant with FMR, FPMR, FAR
For an overview, view Know Net 2 Federal Edition Fleet Management Desk Reference e-Brochure (Note this PDF file requires Adobe Reader)
The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0
may be used for just-in-time performance support on the job. It may also be used as formal competency-based training by utilizing the Learning Objectives and Assessments with the Lessons.
- Competencies
- Assessments
- Learning Objectives
- Modules, Phases and Lessons
- Tutorials
- Continuing Education Units (CEU)
- Help Desk
- Delivery Options
- Main Track of Instruction on Federal Fleet Management/Federal Motor Vehicle Management
Competencies
The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0 provides competency-based training and performance support.
Assessments
Assessments document knowledge transfer and the completed training for both individuals and their employers. Assessments are competency-based and available for each Module and Phase in The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0.
- Pre-Tests
- Final Tests
Learning Objectives
Learning Objectives are competency-based and provided for each Lesson in The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0. Learning Objectives may also be accessed by Module and Phase. Learning Objectives enable users to know exactly what is expected of them in order to complete their training.Modules, Phases and Lessons
Each Module and Phase contain Lessons. Each Lesson contains Learning Objectives, Module Resources, Lesson Topics and Lesson Resources. Lessons are heavily integrated with Federal Law, Regulation, Policy & Guidance. Lessons can be customized and delivered through an Agency Portal, a Contractor/Grantee Portal or via Individual Subscription.
Tutorials
In addition to the Main Track of Instruction, The Federal Fleet Management/Motor Vehicle Desk Reference Version 3.0 offers:
- The Environmentally Preferable Purchasing (EPP) Tutorial
Continuing Education Units
Successful Completion of the Final Tests for All Modules and Phases Results in the Award of a Certificate of Completion and 4.0 Continuing Education Units (CEU).
Help Desk
We are here to help. Please contact us at any time on any issue at webmaster@knownet2.com
Delivery Options
is available through your Agency Portal, your Contractor/Grantee Portal or via Individual Subscription.
Please contact the Know Net 2 Help Desk at webmaster@knownet2.com for assistance.
Main Track of Instruction on Federal Fleet Management/Federal Motor Vehicle Management
Table of Contents
Introduction to Federal Motor Vehicle Management/Fleet Management
Phase III Accountability and Maintainability
Phase IV Utilization and Disposal
Conclusion to Federal Fleet Management
Introduction to Federal Motor Vehicle Management/Fleet Management
Introduction
- Let's Begin
- Federal Motor Vehicle Management/Fleet Management as Logistics
- Federal Motor Vehicle Management/Fleet Management as Transportation
- Federal Motor Vehicle Management/Fleet Management as Personal Property Management
- The Essentials
Module I Overview
1.0 Introduction
- Key Concepts, Principles and Procedures
- The Administrative and Cost Control Nature of Federal Fleet Management
- Policy Development and Application
- Asset Management
- Fleet Services Delivery
1.1 Legal Basis
- Statutory and Administrative Law
- Know Your Authorities!
1.1.1 Financial and Physical Asset Accounting Required
- Statutory Basis for the Concept of Accountability
- The Effect of The Federal Property Administrative Services Act (FPAS)
- Establishment of GSA
- Public Law 84-863
1.1.2 Public Law 766
1.1.3 FMR/FPMR
- Federal Property Management Regulations (FPMR)
- Motor Vehicle Management and GSA Fleet
- Federal Management Regulation (FMR)
1.1.4 Federal Acquisition Regulation (FAR)
1.1.5 Public Law 99-272
1.1.6 Additional Laws, Executive Orders and OMB Guidance
- Additional Laws
- Executive Orders
- OMB Guidance
1.1.7 Other Sources of Information
1.1.7.1 Federal Register
1.1.7.2 Code of Federal Regulations
- Introducing the Code of Federal Regulations
- How the Code of Federal Regulations is Organized
1.1.7.3 Agency Regulations
1.1.7.4 GSA Reports
1.2 The Federal Fleet Management Team
- Comparable Terms
- Knowledge, Skills and Abilities
1.3 Federal Fleet Reports
- Motor Vehicle Data and FAST
- The Federal Fleet Report (FFR)
- Office of Management and Budget (OMB) Reporting
1.4 Performance Measures and Key Ratios
1.4.1 Performance Measures for Effective Fleet Management
1.4.2 Performance Measures for Motor Pool Services
1.4.3 Performance Measures for Fueling Services
1.4.4 Performance Measures for In-House Maintenance and Repair
1.6 Summary
- What We Accomplished
- What's Next
Module II The Life Cycle
2.0 Introduction
- What We Will Learn
- Key Concepts, Principles and Procedures
2.1 Phase I Determination of Need
2.1.0 Introduction
- Components of Effective Needs Determination
- Options to Meet Agency Vehicle Needs
- Cost - The Primary Consideration in Selecting a Vehicle Solution
2.1.1 The Current State
- Using Vehicle Allocation Methodology (VAM)
2.1.2 Determining Vehicle Needs
- Accomplishing the Agency Mission and the Duration of the Need
- Vehicle Utilization
- Key Factors in Determining the Right Vehicle for the Job
- Writing the Specification
2.1.3 Alternative Fuel Vehicles (AFV)
- The Problems
- AFV Legislation and Mandates Summary
- Exemptions
2.1.3 Alternative Fuel Vehicles (AFV) (continued)
- Choosing an AFV
- Types of Alternative Fuel Vehicles
- Teaching Users About Alternative Fuel Usage
- Increasing Alternative Fuel Usage
2.1.4 Federal Standards
- Vehicle Acquisition Standards
- Vehicle Replacement Standards
- Exceptions
2.1.5 Vehicle Mix
- Passenger Vehicles in the Vehicle Mix
- Fuel Economy Requirements and the Vehicle Mix
- Law Enforcement Vehicles and the Vehicle Mix
- Federal Standards
2.1.6 Fuel Efficiency
- The Mandate for Fuel Efficiency
- The Fuel Economy Standard
- Vehicle Class Guidelines
2.1.7 Additional Standards and Equipment
2.1.8 Common Mistakes in Vehicle Selection
2.1.9 Vehicle Justification
2.1.10 Vehicle Life Cycle Costing (LCC)
2.1.11 Lease versus Purchase
- Federal Law, Regulation and Policy
- Typical Advantages of Leasing
2.1.12 The Budget Process
- Capital Requests
- Operating Requests
- Steps in Formulating Fleet Budget Requests
2.1.13 Review
- What We Accomplished
- What's Next
2.2 Phase II Acquisition of Need
2.2.0 Introduction2.2.1 The First Options to Consider
- Use of Public Transportation
- Privately Owned Vehicles (POV)
- Shuttle, Dispatch or Motor Pool Use in Lieu of Permanent Assignment
- Interagency Agreements and Cost-Sharing
- Unrequired and Excess Vehicles
- Seized/Forfeited Vehicles
2.2.2 Buying a Vehicle
- Lease/Purchase Analysis
- Procurement of a New Vehicles
- Orders for Purchase through GSA Automotive
- Orders for Purchase through the Open Market
2.2.3 Leasing a Vehicle
2.2.3.1 GSA Fleet
- GSA Fleet Services
2.2.3.1.1 Indefinite Assignment Vehicles
- Fully Participating Agencies
- Other than Fully Participating Agencies
- The Difference between Fully Participating Agencies and Other than Fully Participating Agencies
2.2.3.1.2 Short Term Vehicle Support
2.2.3.1.3 Additional Services
- Maintenance and Repair Services
- Fuel, Oil and Credit Card Services
- Seasonal (Paid) Storage
- Shuttle and Driver Services
2.2.3.1.4 Reimbursement for Services
- GSA Service Rates and Billing
- Contractor Use of GSA Fleet Vehicles
- Additional Agency Charges
2.2.3.2 Commercial Lease and Rental
- Lease
- Rental
2.2.4 Review
- What We Accomplished
- What's Next
2.3 Phase III Accountability and Maintainability
2.3.0 Introduction
2.3.1 Accessibility Requirements
- Medical Requirements of the Federal Motor Carrier Safety Regulations
- Protections against Discrimination because of Physical Handicap
2.3.2 Assignment to Use
- Vehicle Assignment to Use Begins with Vehicle Acceptance
- Preshipment Inspection
- Warranties
- Reports of Defects
2.3.3 Official Use versus Incidental Use
- Definition of Official Use
- Definition of Incidental Use
2.3.4 Home to Work
- Alternate Terms
- Allowed Only When Authorized by Agency Head
- Monitoring Home to Work Usage
2.3.5 Registration & Licensing
- Display of U. S. Government Tags
- Lost or Stolen License Plates
2.3.6 Traffic Law Violations and Parking Fees
- Traffic Laws
- Parking Fees
- No Reimbursement for Parking Violation Fees
2.3.7 Insurance
- The Federal Government Is Self-Insured
- Motor Vehicle Operation in Foreign Areas
2.3.8 Vehicle Assignment
- Assignment to a Vehicle Operator
- Assignment through the Use of Dispatch or Shared Vehicle Usage (Pools)
- GOV Operator Responsibilities
- The Do's
- The Don'ts
2.3.9 Operator Identification
2.3.10 Rental Vehicles
2.3.11 Privately-Owned Vehicles (POVs)
- Reimbursable Expenses
- Non-Reimbursable Expenses
- Comparing the Cost of Use of a POV to Use of a GSA Fleet Vehicle
- Unauthorized POV Use
2.3.12 Vehicle Use in Foreign Areas
2.3.13 Security
2.3.14 Contractor Use of GOVs
2.3.15 New Vehicle Warranties
2.3.16 Maintenance Programs
- Maintenance Tasks
- Four Approaches to Maintenance
- Objectives of A Fleet Maintenance Program
2.3.16.1 Vehicle Systems
2.3.16.1.1 Engine System
- Engine Basics
- Engine Power and Efficiency
- Engine Size
- Routine Preventative Maintenance for the Engine System
2.3.16.1.2 Fuel System
2.3.16.1.3 Electrical System
- Ignition System
- Starting and Charging System
- Electrical/Electronic Control System
- Routine Preventative Maintenance for Electrical Systems
2.3.16.1.4 Cooling System
- Routine Preventative Maintenance for the Cooling System
2.3.16.1.5 Lubrication System
- Routine Preventative Maintenance for the Lubrication System
2.3.16.1.6 Drive Train
- Rear-Wheel Drive Transmissions
- Forward-Wheel Drive Transaxles
- Four-Wheel Drive and All-Wheel Drive Systems
- Routine Preventative Maintenance for the Drive Train
2.3.16.1.7 Running Gear
- Suspension System
- Steering System
- Braking System
- Wheels and Tires
- Routine Preventative Maintenance for the Running Gear
2.3.16.1.8 Emission Control/Exhaust System
- Emission Control
- Exhaust System
- Routine Preventative Maintenance for the Emission Control/Exhaust System (link pending)
2.3.16.2 Scheduled Maintenance Programs
- Alternate Terms
- Establishing a Scheduled Maintenance Program
- Benefits of a Scheduled Maintenance Program
- Components of a Scheduled Maintenance Program
- Development of the Maintenance Task and Time/Mileage Interval Checklist
- Importance of the Driver
- Importance of the Mechanic
- Importance of the Federal Fleet Manager
- Best Practices
- Vehicle Maintenance Records
- Emissions Inspections
- Safety Inspections
- Tires
- Scheduled Maintenance and GSA Fleet Vehicles
- The Federal Fleet Manager's Maintenance Options
2.3.16.3 Unscheduled Maintenance
- The Federal Fleet Manager's Unscheduled Maintenance Options
2.3.16.4 In-House Maintenance
- In-House Maintenance Shop Responsibilities
- Repairs
- Tire Replacement
- Key Performance Indicators for In-House Maintenance Programs
2.3.16.5 GSA Fleet Maintenance Control Centers
2.3.16.6 Condition of GSA Fleet Vehicles
2.3.16.7 Commercial Vendors
2.3.16.8 Cross-Servicing Agreements
- Cross-Service Agreements with GSA Fleet
2.3.17 Fuel Consumption/Conservation
- Key Federal Laws, Regulations and Policy Mandating Fuel Consumption Reduction
- Fuel Consumption
2.3.18 Procurements for Operations
- Using the Required Source Order
- The Real World
- Understanding the Environmental Impacts of Products and
Services - Environmentally Preferable Purchasing (EPP) Overview
- Incorporating Environmental Considerations into Purchasing Decisions
2.3.20 The Role of the Contracting Officer (CO)
- The Contracting Officer Defined
- The Elements of a Contract
- The Process for Selecting a Contract Type (link pending)
- Characteristics of Contract Types (link pending)
2.3.21 Controlling Costs through Recordkeeping
- Federal Reporting
- Motor Vehicle Information Management System (MVMIS)/Fleet Management Information System (FMIS)
2.3.21.1 Cost Accounting
- Direct Fleet Costs
- Indirect Fleet Costs
- Controlling Fleet Costs
2.3.21.2 Accountable Inventory Items
- Shop Equipment
- Administrative Equipment
- Inventory Reporting Systems
2.3.21.3 Operations Reporting
2.3.21.4 Vehicle Utilization Record
2.3.21.5 Recording License (Tag) Numbers
2.3.21.6 Maintenance and Service Records
2.3.21.7 GSA/Agency/Required Federal Reports
- SF 82 Update
2.3.22 The GSA SmartPay Fleet Charge Card
- GSA Fleet and the GSA Smart Pay Fleet Charge Card
- The Advantages
- Authorizations
- Use
- Vehicle Environmental Purchasing Requirements for Cardholders
- Taxes
2.3.22.1 Fuel Purchases
- Operator Instructions
- Permitted Fuel Purchases
- Alternative Fuels
2.3.22.2 Authorized Services
2.3.22.3 Destruction of Charge Cards
2.3.22.4 Controls
- Fleet Charge Cardholder Responsibilities
- Approving Officials, Certifying Officials and Fleet Managers
- Common Controls
- Operator Controls
2.3.23 Fleet Safety
- Motor Vehicle Accident Prevention
- Accident Prevention and Corrective Action Management
- Improving Safety On the Road and In the Shop
2.3.23.1 Motor Pool Safety
- Motor Pool Safety Programs
- Operator Walkaround Inspection
- Occupant Protection - Safety Belts/Air Bags
2.3.23.2 Fueling Safety
2.3.23.3 Driver Awareness and Training
- Driver Training
- Commercial Drivers License Training
- Special Emergency Vehicles Training
2.3.23.4 Maintenance Shop Safety
- Shop Safety Committees
- Employees' Right to Know About Hazardous Materials
- The Fleet Manager's Responsibility
2.3.23.5 Vehicle Safety Inspections
2.3.23.6 Accident Reports/Crash Reports
- Agency-Owned or Leased Vehicles
- Operator Responsibilities
- GSA Fleet Vehicles
2.3.23.7 Accident Investigation
2.3.23.8 Accident Responsibility and Claims
- Claims by the Government
- Claims Against the Government
- Claims Involving GSA Fleet Vehicles
2.3.23.9 Accident Analysis
- Common Accident Factors in Accident Analysis
2.3.24 Review
- What We Have Accomplished
- What's Next
2.4 Phase IV Utilization and Disposal
2.4 Introduction
2.4.1 Optimum Utilization
- Develop a Fleet Replacement Plan
- Benchmark Your Fleet's Utilization
2.4.2 Replacement Criteria
- Replacement Guidelines
- Rehabilitation
- Seasonal Guidelines
2.4.3 Vehicle Reconditioning
2.4.4 Vehicle Disposal Process
- Acquiring Excess Vehicles
- Reporting Excess Vehicles
- Use of Standard Form 97
- Security of the SF 97
- Preparation of the SF 97
- SF 97A
- Odometer Mileage Disclosure
2.4.5 Exchange/Sale
- Reporting Motor Vehicles for Exchange/Sale
- Preparing Motor Vehicles for Exchange/Sale
2.4.6 Review
- What We Accomplished
- What's Next
2.5 Summary
- What We Accomplished
- What's Next
Module III Ethics
3.0 Introduction
- Key Concepts, Principles and Procedures
3.1 Standards of Ethical Conduct
3.2 Common Ethical Dilemmas
3.3 Summary
- What We Accomplished
- What's Next
Conclusion to Federal Fleet Management
Conclusion
- Your Job Is Important